Support


Vesta Group
supports its clients in every step of purchasing and using its products.

We believe excellent customer service drives our business by constantly and consistently providing a service which exceeds the customer expectations.

Before purchasing any products, we provide efficient consultation to help our clients choose the most cost effective and energy efficient system suitable for their project.
It is important for us to help our clients understand all aspects and contexts of a product they are going to buy.

We try to ease the purchasing process as much as we can. In some projects for the convenience of our valuable customers we may send our cooling towers in small parts which can be easy transported to the site for assembling, after that one of our experienced installation teams can do the rest.

We will provide market leading warranty response time for our products to validate to our customers the quality of our products and after sales services. We provide prompt service and change any faulty parts of our products free of charge
* during the warranty period and with a very low cost after that.

We try to visit each project
* in advance to get ensured the selected product will fulfil the needs of the customers. The free visit* will help us to consider any limitations, restrictions and any possible improvements that can be made to ensure the most optimal solution.

For arranging your project visit and discussing the required equipment please contact one of our friendly and helpful engineers who will provide you with the service you need.

For after sales and services please contact us
or in an emergency: 0432 248 552

*Terms and condition apply, please contact us for details